I am not the best at returning phone calls (ask any of my friends & family) but it is an extremely important part of my business. When faced with having to make a call to a client or anyone else for that matter I try to make the phone calls the first thing that I do once office hours are “open”.
One of the reasons for this is that my energy is highest in the morning along with the fact that I can get de-railed very easily with my day if something comes up that needs my immediate attention. I want (and need) to make phone calls a priority so that I am able to think quickly and give my clients the attention that they deserve.
What is your least favorite task and how do you go about taking care of it when you need to?